Business also desires the control that command can produce. But, the concept of control is slipping away from us all.
Like for Corporate Business Travel Managers. According to research from Concur Technologies, more than half of all hotel reservations for business travel are made outside of company-designated booking channels. So, some companies have taken to treating these rule breakers like children, designing Angry Birds-like games that award badges to encourage compliance.
It's called Command and Control for a reason. If employees choose to go outside corporate travel policies, reimbursement is denied. If employees break travel policies and commit corporate revenues, they are fired. Command and Control.
What am I missing here?