I gotta hand it to TSA for trying. It’s been about a year since they instituted the Expert Traveler lines at some airports. The concept: allow those of us that understand the security process to not be held up by the seemingly 80% that don’t have a clue.
Sadly, at the past three airports I’ve been through that sport these "Expert" lines (PHL, BDI and DEN)...those lines have been the absolute slowest. Whether people aren’t reading the signs or whether (as I feared when establishing Air Law 11) nobody wants to admit to being a rookie, the system does not work. At all.
Not when the family in front of me (with an infant and a pre-schooler in tow), replete with juice boxes, formula and what seemed like 14 carry-on bags, is in the Expert Line.
The only way this initially cool idea can work is for the TSA ticket/ID checkers to give the passenger a once-over and suggest the proper line. It’s not that hard to know that the family I followed should be directed to the, ummm, Families Line.
Oh, wait...that would be profiling, wouldn’t it?
Sigh.
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