Same with editorial writers. Do we believe the tripe they write because they are superbly educated and experienced in the topics on which they write? Or do we believe them because they are the only voice in print and, thus, they must know what they are talking about?
Case in point, the editorial writer for the Colorado Springs Gazette, who recently supported the gutting of Experience Colorado Spring's marketing budget by writing, "we do not need a dedicated non-profit with nearly 20 employees...to do what could just as well be farmed out for bids from an assortment of private marketing firms with diversified income streams."
The writer goes on to say that the DMO has little impact on attracting people to the top three attractions in the region...because everybody already knows about them. Like that writer KNOWS that for a fact.
Hey Sparky...I'd never heard of two of your three top attractions until I arrived in Colorado Springs for a convention last month. A convention that the professionals at Experience Colorado Springs landed on your community's behalf. A three day event in which hundreds of us enjoyed your sensational downtown, ate in your restaurants, partied in your nightspots...and wouldn't have, if not for the efforts of Experience Colorado Springs.
I'm guessing that the businesses and hotels in Colorado Springs were pretty happy to see us (and take our money)...as they are with all the other conventions and events that Experience Colorado Springs brings to town.
But now may not be able to because you think their services aren't needed.
You really need to get a clue. Your town's economy depends on it.
I just love these guys. While Sparky's at it maybe he should pass a law that elected officials cannot spend any money on their re-election because "everyone already knows them!" You might also ask him why Coke spends so much money on marketing after 100 years.
Posted by: Bill Baker | November 17, 2009 at 10:24
I never cease to be amazed at the number of people that really don't know how the world works.
Posted by: Jim Epperson | November 17, 2009 at 10:32
Using the writer's same rationale would suggest that we really don't need daily newspapers either? Certainly as locals we can get ALL the news we need from a non-strategic random assortment of blogs, feeds and random tweets, couldn't we??
Posted by: Maura Gast | November 17, 2009 at 10:48
Ohhhh...touche, Maura. Great seeing you at DMMI!
Posted by: Bill Geist | November 17, 2009 at 10:55
I'll never forget Alton, IL. After two very successful marketing campaigns and six years of growing a diverse destination, the CVB board obtained the endorsement of area hotels to increase the local bed tax to expand our advertising and promotional activities. We presented a letter of support from the hotels to the Mayor who said he would ... Read ... Read MoreMorepersonally work with the City Council to move the tax forward for the CVB. He asked us to keep a low profile and not go public... (in hindsight, a BIG red flag). After about six months "behind the scenes", the Mayor did advance the proposal and the Council approved the tax. However, on the evening the tax passed, it was announced that the proceeds would be kept by the City for "other priorities". When our angered Board went public with the bait and switch, the local media hammered the City, but to no avail. The Mayor tried to defend against accusations of betrayal, but the local media would not give him any support. He finally used City tax dollars to run an ad in the daily paper against the CVB -- an ad filled with typos, bizarre observations and vague impressions of travel abuses (like going to the state travel workshops and annual conference) as well as inuendo about Board members. People complained about the Mayor using City funds to pay for the absurd ad, but in the end nothing changed. Tens of thousands of dollars ended up going to "other priorities." When it was all said and done, the City pressured our Board to force one of our most vocal supporters (and the local radio station GM) to resign. I began looking for a new position immediately and was gone within a year. More than 300 people showed up to celebrate my seven years with the CVB as CEO. It was one of the most bittersweet evenings of my life as I loved that job. Friends and colleagues came from as far as Chicago... but no one from Alton City Hall showed up at all. The people and hospitality businesses of Alton deserve much more than that kind of political crap. BTW, that was in 2002-2003 and MOST of those same old codgers on the City Council that were there when I arrived in 1997 are still in office today.
Posted by: Douglas Arnold | November 18, 2009 at 06:11
I seem to remember a recent study that showed that eternal gratitude was clocked at about 15 hours.
Google research shows people quickly scan the first three or four words in a paragraph. So the key is to constantly remind elected officials of the value being delivered, using short phrases of 5-7 words with leads no more than 4 words long.
My big concern is with all of the kerfuffle about a national tourism organization, that these selfsame elected officials should decide that with so much funding behind the national organization, why spend anything on the local office? DMOs must always be on the lookout on how to strengthen their relevance to the community.
Posted by: Brian Hayashi | November 21, 2009 at 18:13
Bill- We truly appreciate your support!!
Posted by: Chelsy Murphy - Colorado Springs CVB | December 03, 2009 at 11:54
You guys run a fabulous operation. Hang in there!
Posted by: Bill Geist | December 03, 2009 at 12:09
Interesting site, always a new topic .. good luck in the new 2011. Happy New Year!
Posted by: Rental | January 15, 2011 at 00:18
Because everyone already be familiar with about them. Like that writer KNOWS that for a reality,
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