We've watched this circus twice before. You know, the one where the Florida Speaker of the House sets his sights on eliminating that State's Destination Marketing agency. Says that money is being misappropriated and that marketing Florida really isn't necessary because of its beaches, attractions and high consumer awareness.
It's the tired "high consumer awareness" crack that makes me shake my head every time. Apple has high consumer awareness. Nike has high consumer awareness. They spend billions on advertising because not everyone has yet tried their product. But, there is one product that every single person on the planet has tried.
Milk. Every one of us is a past or present user. We know what it tastes like and whether we'd like some more. And yet, the Dairy Farmers of Wisconsin (formerly known as the Milk Marketing Board) spends over $20 million a year to convince consumers to use more of a product they already know.
There is one difference this time around, however. There is a new Speaker of the House...and he is the CEO of a highly successful corporation that produces an award-winning product. When he's not trying to jam a spike through Florida's Travel and Hospitality industry, Jose Oliva runs Oliva Cigars. I could be way off, here...but, I'd be willing to bet that his company advertises in cigar magazines, works with media outlets to promote all the awards they've won and offers co-operative promotions with retailers around the world.
So, when he says, “In a trillion-dollar economy, a few million dollars put towards advertising a few different places cannot possibly have a direct correlation with tourism,” one can't but involuntary snort one's drink through one's nose.
With little more than a week left in this legislative session, prospects for saving Visit Florida have never been more tenuous. Several Florida DMOs are blanketing their stakeholders with urgent e-requests to contact their representatives to attempt to put an end to this dangerous legislative recklessness.
Since he apparently doesn't believe in the efficacy of advertising, someone should ask Mr. Oliva how much his company spent on promoting his family's line of cigars last year.
I’ve always thought this one of the more powerful arguments in support of public-private investment in tourism marketing. The challenge in the example of Mr. Oliva’s marketing investments for his business is that he’ll likely respond, “That’s my money investing to support my business, not taxes.” So, I looked for another example more relevant to Mr. Oliva of public sector “support” for the private sector and found this: https://www.nbcmiami.com/news/local/Florida-Lawmakers-Push-to-Exempt-Premium-Cigar-Industry-508212981.html 😉
Posted by: Steven Paganelli, CDME | April 28, 2019 at 05:45
Brilliant find, my friend. I especially liked the line in the story: "The lawmakers say cigar makers are often small, local businesses..." As are the vast majority of tourism businesses. I guess in a State like Florida, it's easy to lose sight of that fact.
Posted by: Bill Geist | April 28, 2019 at 08:37
Beyond that, most of the logic of these politicians is flawed given they they all use campaign contributions in a animist manner to promote re-election. Let’s see if they would be willing to go in their name recognition and not use contributions on advertising.
Posted by: Jeremy Fairley | May 05, 2019 at 20:49
So true. They demand ROI on DMO marketing...but I question the ROI of yard signs. Yet, they would never attempt office without them.
Posted by: Bill Geist | May 05, 2019 at 21:35