Bill Geist's Zeitgeist

Admitting Mistakes

Politicians rarely admit their mistakes. Corporations do more often...but still less than we'd all like.

And, while Apple didn't apologize this week for the several head scratching "advancements" they've made to their hardware over the past few years, the new Macbook Pro boasts a positively last-decade feel. Back are ports (no more infuriating dongles), function keys and the magnetized charging port. They've returned to a more traditional keyboard after years of complaints. In the end, they've taken the most exasperating aspects of owning a recent Macbook and relegated them to the dump.

Now we wait for them to ship to see if my pet peeve gets solved. At some point, the development team at Apple thought that it would be a good idea to disable the backlit keyboard until one logs in. Did no one who beta tested this design fail ever try entering a password in a dark environment? I silently swear at whoever cooked up this each evening when, not wanting to disturb those around me, I crack my Mac on the back porch or in the living room.

I'm holding my breath in anticipation.

 

Impact Sustainability Travel & Tourism is Back

Earlier this year, on the DMOU Podcast, we hosted Paul Nursey, CEO of Destination Greater Victoria to talk about his organization's outsized role in environmental sustainability. In one of our questions, we delved into an event they helped launch in 2018 called Impact Sustainability Travel & Tourism.

After a scaled back COVID-driven virtual event last year, the event is back in Victoria as a live event set for January 22-26. If you're a Tourism pro in Canada, you know you must go. If you're from anywhere else, you know you should go.

Size is in the Eye of the Beholder

In my newsfeed this afternoon, I see a story on a proposed $1.3 billion entertainment, event, dining and retail project. I see a proposed $34 million sports complex in the Midwest. And, I see the largest of the three communities getting excited that a new Starbucks could help revitalize downtown.

Sometimes, it's the little things that mean the most.

DMOU: Getting LGBTQ+ Right

Authentic. It's the word we often hear when Destination Marketers attempt to develop messaging for consumers. But when reaching out to a market that doesn't look or live like you, achieving authentic is often elusive. Last month, HospitableMe's Billy Kolber and Kenny Porpora joined me on the DMOU Podcast to break down how DMO pros should approach the LGBTQ+ market. From working with the local community to determine whether your destination is ready to designing and executing authentic messaging, this is a conversation you won't want to miss. Plus, they revealed details on their new Master Class, with a discount for DMOU listeners that expires at midnight tonight.

Check it out!

New on DMOU: Getting LGBTQ+ Right

Just up in the DMOU vault is an insightful conversation with our friends Billy Kolber and Kenny Porpora of HospitableMe into the world of LGBTQ+ travel. From ensuring that your community is ready...to hitting all the notes perfectly in your messaging, this podcast is for any DMO pro that recognizes the opportunity to welcome a vibrant and growing market to your community.

You'll also hear about their new Master Class...and score a DMOU / DMOproz discount code, just for listening. And, yeah...their Bonus Round questions are pretty fun, too.

Join us.

Prime Visibility

On an episode of the DMOU podcast, Visit Nashville's Butch Spyridon quipped that he never thought he'd be a film producer. But, with last year's release of the sensational "It All Begins with a Song," he did.

I'm guessing Visit St. Pete/Clearwater's Steve Hayes could say the same thing after "Life's Rewards" premiered on Amazon Prime last week. A story of a guy who loses everything (except his billions of hotel points), the series is shot on location at the Don CeSar hotel on St. Pete Beach (TripAdvisor's 2001 Best American Beach).

The first DMO-produced TV series designed to stream on a major platform, "Life's Rewards" is a joint project by Visit St. Pete Clearwater, the St. Pete Clearwater Film Commission and Visit Florida and stars Sebastian Rocha. You can check out the trailer here.

Gotta love it!

A Deal That's Hard to Refuse

The 'VID has taught us all that remote work in many industries is, indeed, both possible and, for many, a more desirable alternative to office politics and distractions. And, the elimination of the office commute...and all those minutes and hours we can reclaim? And then, there was just the belief that urban environments were less safe than more urban settings...and we've begun to see a significant migration to the country for those city dwellers with the means.

Even before the pandemic, some States and communities were rolling out incentives for people to move to their locales. But, our friend Amir Eylon (Longwoods International) just tipped us to this insanely lucrative offer from West Virginia.

Powered by a $25 million investment from Intuit's Brad Smith and his wife Alys, the program offers an incentive that is worth $20,000 in cash, free workspace and a year of free outdoor recreation passes and rentals for those that want to work remotely in the Mountain State.

The details are at AscendWV.com. First destination up: Morgantown.

Wow. Simply wow.

And, this ties in so perfectly with former Colorado Tourism Director Cathy Ritter's recent comments on targeting visitors that share your destination's appreciation and respect for the environment on the DMOU podcast. That episode drops later this week...and you can hear the conversation first, if you follow DMOU in the upper right hand corner of our vault site. 

The Chef as The Story

If you've yet to catch an episode of the new CNN travelogue series Stanley Tucci: Searching for Italy, treat yourself. Beautifully shot, the series explores the variations in cuisine, traditions and preparations throughout the country.

Just as beautifully shot (and no less culinarily compelling), is a new online series we recently stumbled upon from our friends at VisitNorfolk.  City with Bite is a semi-weekly video series featuring local food and culture icon Nomarama as your host with a stated mission to try all 600 of Norfolk's independent restaurants. And, with 4 episodes already online and streaming, we're so planning our next visit to the city!

Click on the slightly irreverent trailer and I dare you not to watch all four episodes.

Congratulations to Kurt Krause and the crew at VisitNorfolk. Sensationally played!

Room Immersion

Themed hotel rooms are nothing new. The Sybaris chain of hotel suites for amorous couples was launched in the mid-70s. A couple years ago, Travel & Leisure featured 20 such rooms around the world including homage rooms to 007, Batman, Star Trek and more. In Fort Wayne, home of pro music gear supercenter Sweetwater, select rooms in one of their hotels are tricked out in various music motifs and genres for visiting musicians. And, I've raved before about a '60s-looking hotel on the outside doubling down on being a '60s hotel on the inside, complete with shag carpeting and lava lamps.

My new fave is a collaboration between our friends at VisitLEX and the simply sensational 21c hotel. Based on "The Queen's Gambit" (if you've yet to stream this gem, treat yourself), you can now immerse yourself in chessmaster Beth Harmon's world...right down to imagining chess moves as you lie in bed.

Simply brilliant. And, channeling Samuel L. Jackson, "what would make sense in your town?"

The Next Step for DMOs

As the 'VID began to surge across America in March, Destination Marketing Organizations executed the ultimate pivot; one that was unthinkable just weeks before. Before the pandemic, DMOs helped restaurants, hotels, attractions and retail by promoting their destinations to add more potential customers to the community than just residents.

Within days, after governments shut down their hospitality economies, DMOs were racing to assist these businesses (primarily restaurants) by marketing their revised hours of operation, delivery and take-out options and more...to residents, as travel ground to a halt.

In my mind, the next step for DMOs was to find a way to assist local retailers...not an easy initiative. But, Visit Fort Collins may have cracked the code. They've just launched a new service to let residents and consumers across the country buy goods and services from local vendors from one centralized website and payment system.

Bravo...and we can't wait to see more of this type of innovation as we move into the new year!